Return & Exchange Policy

Eligibility
• Items must be returned within 14 days of delivery
• Swimwear must be unworn, unwashed with original tags attached
• Hygiene liners must remain intact (for bottoms)
• No returns on sale items or customized products

How to Return

  1. Initiate your return through our online portal at swimwearsspecialist.com/returns
  2. Pack items securely in original packaging
  3. Attach prepaid return label (Australian returns only)
  4. Drop at nearest post office

Refund Processing
• 5-7 business days after we receive your return
• Original payment method will be credited
• $8.95 return fee deducted (waived for faulty items)

Exchanges
• Size exchanges available within 30 days
• Subject to current stock availability
• Customer covers reshipping costs

Faulty Items
• Contact us within 48 hours of delivery
• Provide photos of defect
• Free return shipping for verified faults

International Returns
• Customer responsible for return shipping
• May incur customs fees
• Refund excludes original shipping costs

Special Notes
• Bikini tops and bottoms must be returned together
• Color variations due to screen settings aren’t considered faults
• Final sale items marked clearly during checkout

For assistance, visit our Help Center at swimwearsspecialist.com/help