Privacy Policy

Last Updated: [Date]

1. Information We Collect

We may collect:

  • Personal Details: Name, shipping/billing address, date of birth (for age verification)
  • Contact Information: Email, phone number (optional for delivery updates)
  • Payment Data: Credit card details (processed securely via PCI-compliant gateways)
  • Usage Information: Browsing behavior, purchase history, size preferences
  • Device Data: IP address, browser type, operating system

2. How We Use Your Data

Your information helps us:

  • Process orders and manage returns
  • Prevent fraud and enhance security
  • Improve product recommendations (e.g., fit/size suggestions)
  • Send transactional emails (order confirmations, shipping notifications)
  • Comply with legal obligations (e.g., tax reporting)

3. Data Sharing

We only share data with:

  • Payment Processors (Stripe, PayPal)
  • Shipping Providers (Australia Post, DHL)
  • Analytics Tools (Google Analytics – anonymized data)
  • Legal Authorities (if required by law)

4. Your Rights

Under Australian privacy laws, you can:

  • Access or correct your personal information
  • Request deletion of non-essential data
  • Opt out of marketing communications
  • Lodge complaints with the OAIC (Office of the Australian Information Commissioner)

5. Security Measures

We implement:

  • SSL encryption for all transactions
  • Regular security audits
  • Restricted staff access to sensitive data

6. Cookies

We use:

  • Essential Cookies: Shopping cart functionality
  • Performance Cookies: Site optimization
  • Marketing Cookies: Personalized ads (opt-out available)

7. International Transfers

Data may be transferred to:

  • US-based service providers (under EU-approved Standard Contractual Clauses)
  • Cloud storage with APEC-CBPR certification

8. Retention Periods

  • Order data: 7 years (for tax compliance)
  • Customer accounts: 3 years post-last activity
  • Marketing data: Until consent withdrawal

9. Children’s Privacy

We do not knowingly collect data from users under 16 without parental consent.

10. Policy Updates

Changes will be posted on this page. Material updates will be notified via email (if applicable).

For privacy inquiries, visit: swimwearsspecialist.com/contact